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Title
Text copied to clipboard!Enterprise Account Manager
Description
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We are looking for an experienced Enterprise Account Manager to join our dynamic sales team. In this role, you will be responsible for managing and expanding relationships with our largest and most strategic clients. You will act as the primary point of contact for enterprise accounts, ensuring customer satisfaction and driving revenue growth. The ideal candidate will have a strong background in sales and account management, excellent communication skills, and the ability to understand complex business needs. Responsibilities include developing account strategies, coordinating with internal teams to deliver solutions, negotiating contracts, and identifying opportunities for upselling and cross-selling. This position requires a proactive approach, strategic thinking, and the ability to build long-term partnerships. Join us to play a key role in our company's growth and success by managing critical enterprise accounts effectively.
Responsibilities
Text copied to clipboard!- Develop and execute strategic account plans for enterprise clients.
- Build and maintain strong, long-lasting client relationships.
- Serve as the lead point of contact for all client account management matters.
- Coordinate internal resources to deliver tailored solutions and services.
- Negotiate contracts and close agreements to maximize profits.
- Identify and grow opportunities within territory and collaborate with sales teams.
- Ensure the timely and successful delivery of solutions according to customer needs.
- Prepare reports on account status and forecast future sales.
- Collaborate with the marketing team to develop brand awareness and client engagement.
- Stay up-to-date with new product launches and ensure the sales team is on board.
Requirements
Text copied to clipboard!- Proven work experience as an Enterprise Account Manager or similar role.
- Demonstrable ability to communicate, present, and influence credibly and effectively at all levels of the organization.
- Experience in delivering client-focused solutions based on customer needs.
- Strong understanding of sales performance metrics and CRM software.
- Excellent listening, negotiation, and presentation skills.
- Bachelor’s degree in Business Administration, Sales, or relevant field.
- Ability to manage multiple projects at a time while paying strict attention to detail.
- Strong analytical skills and data-driven thinking.
Potential interview questions
Text copied to clipboard!- Can you describe your experience managing large enterprise accounts?
- How do you approach developing a strategic account plan?
- Describe a time when you successfully upsold a product or service to a client.
- How do you handle difficult client negotiations?
- What CRM tools are you proficient in?
- How do you prioritize your tasks when managing multiple accounts?
- Can you provide an example of how you collaborated with internal teams to meet client needs?
